In the unfortunate event that you do need to return one of our products please contact us with the description, order number of the product and related images, should there be a clear manufacturing fault we will issue you a full refund or replacement, please keep all original packaging.

Changed your mind before delivery

If you contact us before we have dispatched your items we will refund you in full, no charge at all.

Sample sale items

Unfortunately, all sample sale items are non-refundable.

All issues should be raised with us within 10 working days of receiving the item for us to be able to fulfill your return requirements, we may not refund or replace any items where you have not acknowledged a fault within 10 working days.


如果不幸地你需要退回我們的產品, 請與我們聯絡。請保留所有原有的包裝, 並提供產品名稱, 訂單號碼和相關的相片, 一但証明是出廠前的製造錯誤, 我們將全額退款或為你更換一件全新的。


沒問題! 只要您在送貨前通知我們, 我們將全額退款給您, 而不收取任何費用!


對不起! 所有出售的樣品出都不設退款!所有問題請在收到產品後的10個工作天內向我們提出, 我們會盡存力滿足您的退貨要求, 但請謹記如果您超過了10個工作天,仍然沒有向我們提出任何因故障而需要退貨的要求, 我們將不會退款或作出更換了。